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"What is an EAP?" - a confidential counseling and referral service that provides much needed assistance to employees suffering from work stress or personal problems that can overwhelm them. These problems have an enormous impact and may effect how an employee performs their job or gets along with coworkers. [In point of fact, 40% of workers in the U.S. view their job as the main cause of stress in their lives!]

An effective EAP helps your employees cope with work and personal stress, reducing absenteeism and turnover, as well as increasing productivity . In fact, the U.S. Department of Labor estimates that for every dollar invested in an EAP, employers can actually save 5 times that much in reduced costs. EAPs are cost effective and economical.

An EAP allows employees and their families the ability to find confidential, professional help with problems we all face, such as financial difficulty, marital problems, child issues, and mental or emotional health problems. Employees dealing with unusual personal issues are absent more often, utilize more healthcare benefits, and have higher rates of disability claim and workplace accidents. Substance abuse is higher with employees challenged by emotional, financial, and legal troubles, as well.

In addition, some EAPs provide for legal counseling and eldercare assistance, usually at slightly higher cost.

Managers, supervisors, even co-workers may be ill-equipped or reluctant to address sensitive issues with employees. EAPs were developed to address these issues by helping your company with unexpected workplace problems. Last but not least, we live in a different world since the tragedy of 9/11. An EAP helps prepare for tragedies, which can save time and productivity. Dependinging on the makeup of the EAP or contracted services, HR assistance might be available. [next]